Nuance Voice Biometrics

Secure Identification Using Voice Biometrics

The Most Advanced and Accurate Speaker Verification Technology

Nuance Voice Biometrics products are designed to meet the dynamic security needs of the world’s leading financial institutions, telecom service providers, healthcare providers, enterprises and law enforcement and government agencies. Learn more about how organizations are empowered to improve security and ensure regulatory compliance, while reducing costs and delivering increased convenience to those they serve.

VocalPassword™

VocalPassword is a biometric speaker verification system that authenticates a speaker during an interaction with a voice application. It supports text-dependent, text-independent and text-prompted technology. Totally language and accent independent, VocalPassword provides a secure, efficient and convenient method to verify a speaker's identity.

Contact center cost reduction
Increased automation
Multi-factor biometrics security
Enhanced customer experience

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FreeSpeech™

FreeSpeech is a text-independent speaker verification system that verifies a caller's identity during the course of a natural conversation. Content, language and accent independent, it transparently retrieves the biometric voice characteristics required for verification, eliminating the need for cumbersome authentication questions.

FFIEC Compliance with two-factor authentication
Enhanced customer experience
Reduced call duration in contact centers
Eliminates need for authentication questions

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Voice Biometrics Evaluation Studio™

Voice Biometrics Evaluation Studio addresses the need to professionally plan, test and analyze Nuance and other vendor voice biometric systems and technology. It is used to benchmark different vendor products, pilot / roll out your selected product or just research voice biometrics technology.

Cost effective evaluation process
Multiple configurations and scenarios
Clear bottom-line results and identification

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S.P.I.D.™

Ideal for government, law enforcement and intelligence agencies, S.P.I.D. (Speaker Identification & Detection) is a comprehensive audio processing system that efficiently searches for a target’s voice within a large volume of intercepted calls, regardless of the conversation content or communication method, and directs agencies to the relevant calls containing a target’s voice.